FAQs

Shipping usually takes 8-15 days, depending on your location and the shipping carrier. We always do our best to deliver your order as fast as possible.

You can contact our customer support at any time by clicking the “Contact” button located in the top navigation menu. We’re always here to help.

If your item arrives damaged or incorrect, please contact us immediately.
We will replace or refund your order accordingly.

It fits most phone models. Please check the product dimensions in the details section and compare them with your phone size before purchasing to ensure the best fit.

Please email us or contact us at gohang007x@gmail.com with your order number and reason for the request. Refunds are available only for approved returns under our Refund Policy. We’ll review your request and get back to you with the next steps as soon as possible.

Yes, the transparent cover allows you to use the touchscreen normally while your phone is inside the case.

Yes, the product is designed to be waterproof for everyday use. However, it should not be used for deep-water activities or prolonged submersion.

Sound quality may be slightly reduced due to the waterproof design, but calls and audio are still clearly usable.

Installation is simple and does not require any tools. Just follow the instructions provided with the product.

Yes, it is suitable for use in the bathroom or shower for hands-free viewing, as long as it is used as intended.