Refunds are only available for approved returns under the conditions outlined below. However, exceptions may be made in certain situations, such as accidental orders reported within 1 hour of purchase, provided the order has not yet been processed.
If you believe your situation qualifies, please contact us immediately at:
gohang007x@gmail.com
Returns (30-Day Policy)
We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return. To be eligible for a return: • The item must be unused and in the same condition as received • The item must be in its original packaging • Proof of purchase is required To initiate a return, please contact us at:
gohang007x@gmail.com If your return is approved, we will provide return instructions. Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.
Exchanges
If you would like a different item, the fastest way is to return the original item (once approved) and place a new order.
Non-Returnable Items
Certain items cannot be returned, including:
• Personal care or hygiene products (if applicable)
• Customized or personalized items
• Items marked as final sale or gift cards
If you are unsure whether your item is eligible, please contact us before purchasing.
Refund Processing
Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or payment provider. If more than 15 business days have passed since approval,please contact us at:
gohang007x@gmail.com

